United Parcel Service CEO Carol Tome on Tuesday defended her firm’s long-term technique after shares tumbled, regardless of beating estimates in its report from the second quarter.UPS inventory dropped practically 7% after the corporate confirmed there was a slowdown in home deliveries within the three-month interval, main it to overlook U.S. income forecasts.Tome stated on CNBC that it was no shock to the delivery firm that the typical every day home quantity within the U.S. was down barely from a yr in the past.”There’s been a everlasting shift in how shoppers are buying and e-commerce gross sales are booming, however the price of development shouldn’t be the identical because it was final yr when everybody was sheltering in place,” she advised Jim Cramer in a “Mad Cash” interview. “We realized that when the financial system began to open and shops reopened, shoppers would return into their shops and we noticed it occur.”U.S. deliveries within the second quarter declined by 3% and floor packaged quantity fell 4% from a yr in the past. Income per bundle, nonetheless, rose by 13% on U.S. deliveries and was even increased total. UPS noticed energy in overseas markets.Tome, who started main the $170 billion firm in June 2020, stated UPS predicted a slowdown in U.S. shipments after SurePost, its residential floor service, drove 53% of whole U.S. quantity final yr.Whereas Tome expects the corporate’s working margins to ease within the second half of 2021, she advised Cramer that it is a seasonal pattern for UPS. Working margin is the share of income left over after contemplating prices of products bought and different bills.By 2023, the corporate expects to succeed in $102 billion in revenues — up 20% from 2020 — and an working margin of 12% within the U.S., she stated.”We’re projecting quantity will improve within the again half of the yr, not as a lot as what we noticed within the first half due to the yr over yr comparisons, however quantity’s going to develop,” Tome stated.”However this is not a few second-half efficiency, that is about the place we’re taking the corporate long run.”Shares of UPS closed Tuesday’s session at $195.19, up practically 16% on the yr.