Singapore banks making flexi-work a everlasting post-Covid function

Singapore banks making flexi-work a permanent post-Covid feature

Wed, Nov 18, 2020 – 5:50 AM


A GROWING variety of Singapore banks will make versatile work preparations a everlasting fixture for workers, as they make agency strides to new methods of working within the “new regular” led to by Covid-19.

DBS was the newest lender to announce a slew of recent work practices on Tuesday. UOB had earlier introduced instituting a two-day work-from-home coverage post-pandemic.

Singapore’s largest lender will give its 29,000-strong workforce the choice to work remotely as much as 40 per cent of the time, in addition to implement a proper job-sharing scheme which permits two staff to share the duties of 1 full-time position.

The salaries of staff beneath such job-sharing schemes – a comparatively new idea in Singapore – can be adjusted primarily based on their new work preparations.

Workers on this scheme will retain all current medical advantages in full and proceed to be lined beneath the financial institution’s insurance policy. DBS stated it is going to introduce extra part-time work preparations.

The financial institution may also launch a 5,000 sq. foot “Residing Lab” in Singapore that goals to mix bodily and digital workspace configurations. This comes as over 80 per cent of staff indicated that they like to have extra open collaboration areas to facilitate discussions and cross-team interactions, which they discovered tough to do remotely.

Different new initiatives embrace a extra agile method of working throughout capabilities by means of “project-specific, data-driven squads”, normally seen solely within the expertise area. As well as, over 7,200 staff throughout the financial institution can be educated in rising areas comparable to design considering, information and analytics, synthetic intelligence, machine studying and agile practices.

Piyush Gupta, chief government of DBS, stated the financial institution is ready to “radically rework” the best way it really works with the intention to “handle the magnitude of the disruptions” that lie forward. “By implementing these measures, we consider that Crew DBS will emerge as a assured future-ready workforce.”

Final Friday, UOB stated about 65 per cent of its 26,000-strong workforce may have the choice to work remotely two days per week. To help its distant work choices, UOB will speed up its infrastructure enchancment plan to allow extra agile team-based work and deeper collaboration throughout completely different capabilities.

For instance, at Boat Quay, it has transformed an workplace right into a clubhouse for collaboration and leisure actions. It will likely be opened when safe-distancing measures are eased.

Dean Tong, UOB’s head of group human sources, stated the way forward for the office is a hybrid one the place staff select tips on how to handle their work commitments primarily based on the area and place they are often simplest.

OCBC has no designated work-from-home days, however its head of group human sources, Jason Ho, stated the financial institution will proceed to be agile in the best way it introduces new initiatives and measures to rework the best way staff work.

What the native banks are doing are according to their world counterparts. Normal Chartered was among the many first world banks to make the leap earlier in November, with plans to supply versatile work choices to greater than 90 per cent of its 85,000 employees over three years.

About half of its employees will be capable of apply for some type of hybrid work from early 2021, with the financial institution anticipating the programme to use to about 75,000 employees in 55 markets by 2023.

Additionally it is stated to be in talks with a third-party agency to supply “near-home” workspaces for workers.

When contacted by The Enterprise Occasions, HSBC stated it affords employees the next classes of labor preparations to select from:

  • Workplace employee: Function is completely office-based, and can’t be undertaken elsewhere on account of compliance, expertise or different causes. Examples embrace client-servicing staff at retail branches throughout department opening hours.
  • Versatile workplace employee: Function is primarily office-based, however doesn’t have a hard and fast work-from-home (WFH) schedule through the week and should WFH one to 2 days per week.
  • Versatile dwelling employee: Function is primarily home-based, with a hard and fast WFH schedule of at the least 50 per cent measured on a month-to-month foundation. For eligible junior versatile dwelling employees, HSBC Singapore can be providing a one-time reimbursement for them to arrange an ergonomic dwelling workplace.

Maybank Singapore additionally stated it has plans to undertake a hybrid working mannequin as a everlasting association when the pandemic is over, topic to operational and employees wants.

Between 70 and 90 per cent of financial institution employees in Singapore had been working from dwelling through the circuit breaker interval between April and June.

Nevertheless, JPMorgan chief government officer Jamie Dimon has stated he needs employees again within the workplace as working remotely for too lengthy may lower productiveness.




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