Pastry cafe sends buyer picture of shock reward in garbage bin after failed supply

Pastry cafe sends customer photo of surprise gift in rubbish bin after failed delivery

What was presupposed to be a shock birthday reward from a colleague ended up within the dustbin because the unsuspecting birthday woman was not dwelling to obtain the supply.

Stomp contributor Jasmin mentioned her colleague had made an order from L’éclair Pâtisserie and organized for it to be delivered to her dwelling on Sunday (Oct 4).

“It was meant to be a shock therefore I used to be not given heads as much as anticipate this supply,” shared the Stomp contributor.

Jasmin, a condominium resident, mentioned a deliveryman from the éclair specialty retailer known as her “4 occasions inside 11 minutes” on Sunday morning as he was unable to entry her unit through the intercom.

Nevertheless, Jasmin missed the calls as she had been within the hospital visiting her mom.

She shared: “Subsequent factor I do know, I acquired a message from my colleague, who apologised and knowledgeable me about my reward being disposed into the garbage bin by the deliveryman.

“The deliveryman later shared me with that he had been instructed by L’éclair to take action.

“On the identical timing, my helper had knowledgeable me of a flower supply from one other buddy. If the florist had no points delivering the flowers to my place, why did L’éclair face a problem?”


Jasmin shared a screenshot displaying her colleague being knowledgeable in regards to the order getting discarded as each of them couldn’t be reached.

“As said within the phrases and situations, there will likely be no re-delivery,” mentioned the message, which was accompanied by a photograph of Jasmin’s reward in a dustbin.

Jasmin informed Stomp: “That is certainly a ‘shock’ on my birthday!

“I simply wished to make folks privy to making shock deliveries, in order that they do not obtain such disappointment and an image of their birthday reward being thrown into the bin on their birthdays.

“L’éclair might have at the least requested my colleague, who I am positive wouldn’t thoughts paying the re-delivery payment, in comparison with the quantity paid for the éclairs.

“They did not even apologise for throwing the merchandise away!”

In line with L’éclair’s web site, supply prices between $18 and $25 per location.


Listed below are the phrases and situations on the order web page of L’éclair’s web site:


L’éclair additionally recommends that its éclairs are refrigerated inside one to 2 hours from buy to stop spoilage or contamination.

The pastries’ quick shelf life outdoor may very well be the rationale why the shop discards failed deliveries as an alternative of arranging re-deliveries.


Stomp has contacted L’éclair for more information.

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